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Member Answer Center

You can contact our Member Answer Center 8:00 a.m. - 5:00 p.m. EST Monday through Thursday, and 8:00 a.m. - 6:00 p.m. EST on Friday at (803) 736-3110, or toll-free outside the Greater Columbia area at 1-800-272-0695. Other phone numbers for specific services are noted below:

Report Lost/Stolen Debit Card
803-736-3110 (during normal business hours)
1-888-918-7838 (after hours)

Report Lost/Stolen Credit Card
1-800-558-3424 (24 hours)

Respond 24 Telephone Teller
803-787-8566
1-800-458-2822 (outside the Greater Columbia area)

Merchant Check Verification
803-790-7694


Mailing Address

AllSouth Federal Credit Union
730 Elmwood Avenue
Columbia, South Carolina 29201