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Member Answer Center

You can contact our Member Answer Center 8:30 a.m. - 5:30 p.m. EST Monday through Thursday, and 8:30 a.m. - 6:00 p.m. EST on Friday at (803) 736-3110, or toll-free outside the Greater Columbia area at 1-800-272-0695.  You can also send a secure email to the Member Answer Center by clicking the link in the main navigation bar above.  For more information on sending secure emails, click here.

Departments

Below is a list of some phone numbers for the most frequently contacted departments of our credit union.

Name Phone Number
Member Services 803-736-3110
Loan Department 803-736-3110
Mortgage Department 803-736-3110
Collections 803-736-3110
Phishing/Scam Reporting 803-736-3110
VISA Lost Stolen - 24 Hours 1-800-449-7728
Checking/Debit Card Department 803-736-3110
Insurance and Operations 803-736-3110
All Departments Toll-free (outside the Greater Columbia area) 1-800-272-0695
Respond 24 Telephone Teller 803-787-8566
Respond 24 Toll-free (outside the Greater Columbia area) 1-800-458-2822

Mailing Address

AllSouth Federal Credit Union
6923 North Trenholm Road
Columbia, South Carolina 29206

 

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