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Member Answer Center
You can contact our Member Answer Center 8:30 a.m. - 5:30 p.m. EST Monday through Thursday, and 8:30 a.m. - 6:00 p.m. EST on Friday at (803) 736-3110, or toll-free outside the Greater Columbia area at 1-800-272-0695. You can also send a secure email to the Member Answer Center by clicking the link in the main navigation bar above. For more information on sending secure emails, click here.
Departments
Below is a list of some phone numbers for the most frequently contacted departments of our credit union.
| Name | Phone Number |
| Member Services | 803-736-3110 |
| Loan Department | 803-736-3110 |
| Mortgage Department | 803-736-3110 |
| Collections | 803-736-3110 |
| Phishing/Scam Reporting | 803-736-3110 |
| Lost/Stolen Credit Card - 24 Hours | 1-800-558-3424 |
| Checking/Debit Card Department | 803-736-3110 |
|
Report Lost/Stolen Debit Card (during normal business hours) |
803-736-3110 1-888-918-7838 803-736-3110 |
| All Departments Toll-free (outside the Greater Columbia area) | 1-800-272-0695 |
| Respond 24 Telephone Teller | 803-787-8566 |
| Respond 24 Toll-free (outside the Greater Columbia area) | 1-800-458-2822 |
Mailing Address
AllSouth Federal Credit Union
6923 North Trenholm Road
Columbia, South Carolina 29206
NCUA - Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government agency. Equal Housing Lender - We do business in accordance with the Fair Housing Law and Equal Opportunity Credit Act