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Lost or Stolen Debit/ATM cards

If you discover that your debit/ATM card has been lost, stolen or suspect that your debit/ATM card number has been compromised, report it to us immediately. You may notify us by any of the following ways:

  • Call the Member Answer Center at (803)736-3110 or 800-272-0695 (outside the Columbia area) Monday through Thursday from 8:00 am to 5:00 pm EST and on Friday from 8:00 am to 6:00 pm EST.
  • Visit any of our branch locations
  • After business hours, you may call 1-888-918-7838**

**If you report your debit/ATM card lost or stolen after business hours, please contact AllSouth during normal business hours if you would like to order a new card.

Lost or Stolen Credit Cards

To report a lost or stolen Credit Card, please call 1-800-558-3424.