Customer Service

At AllSouth, we strive to provide excellent service for all our members. We're always happy to help you in any of our branches. If you can't make it in to see us in person, we have other options to get you the help you need. 

Contact Center

Contact us at 803-736-3110 or 1-800-272-0695.
Monday-Friday 8:00 a.m. - 7:00 p.m. and Saturday 9:00 a.m. - 2:00 p.m.

Our Contact Center representatives can assist you with:

  • Lost or stolen debit cards
  • Account transfer and automatic transfers
  • Open an account
  • Check statement
  • Get help with online, mobile, text message banking, and bill pay
  • Update your account
  • Stop payment requests
  • Order checks
  • Apply for a loan 

Quick Information

Sometimes you just need a few quick answers about your accounts. All of these are available at your fingertips with mobile banking, text message banking, and telephone teller:

  • Check your account balance
  • See which checks have cleared
  • Determine if your direct deposit or payroll deduction has cleared
  • Get your loan balance and payoff amount
  • Transfer funds between your AllSouth accounts 

Download our mobile app, enroll in text message banking or use the telephone teller by dialing 803-787-8566 or 1-800-458-2822.