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Here to Help

We are now offering loan extensions on our consumer loans for members who are experiencing financial difficulty as a result of the health crisis, Coronavirus COVID-19. The available loan extensions will allow you to skip payments up to 60 days.* 


Loans that are eligible for a Loan Extension include: 

  • Auto Loans
  • Boat, RV and Motorcycle Loans
  • Personal Loans and Lines of Credit 
  • Personal Deposit Secured Loans
  • Home Equity Loans
  • Home Equity Lines of Credit 


 To extend your loan, complete the electronic form. 

Note: If you have already received a 60-day extension and you require additional assistance, please contact one of our Loan Servicing Representatives at 803-828-5875 to discuss your specific situation. Representatives are available Monday - Friday, 8 am - 5 pm. We want to help! 

Loan Extension Form 

Credit Cards: Please contact us by calling the number on the back of your credit card for assistance. As always, you can continue to manage your account online or via the mobile app. 

For assistance with your Mortgage, please complete the assistance request form so a Mortgage Specialist can assist you. You may also leave a message with our dedicated Mortgage Servicing Voicemail at 803-743-4132.*

Mortgage Assistance Form  


*Eligibility requirements may apply. Fresh Start Loans are not eligible for extensions.