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New Online and Mobile Banking Experience

COMING SOON: New Online and Mobile Banking Experience 

We're always working on ways to improve your banking experience and the services we provide to help make life a little easier. We're excited to announce that a new (and improved) Online and Mobile Banking experience will be coming soon! We've been hard at work, creating an experience that will help make managing your finances easier. The new platform will feature a wide range of new and improved services designed with you in mind. 

 

New Online and Mobile Banking Features 

Manage all of your accounts in one place.

Connect all of your accounts, even ones from other banks and credit unions, and get a complete picture of your finances.

Stay in the know with alerts.

Stay on top of your finances and your budget. Create your own SMS text message or email alerts to get updates on low balances, account activity, payments and more. 

Take control of your cards. 

Protect yourself from fraud by easily locking and unlocking your debit card if you misplace it.

Balances on the go. 

When you’re on the go, Fast Balance lets you quickly see your account balance through the new Mobile App without needing to log in. 

Expanded money transfer options.

Easily transfer money from your AllSouth account to your accounts at other financial institutions or send funds to other AllSouth members.

 


IMPORTANT: Update Your Contact Information 

To ensure you have a smooth transition to the new Online and Mobile Banking platform, it's important that we have your most up-to-date contact information. Particularly, emails and mobile phone numbers. When you log in to the new platform for the first time, we will be using your email and phone number, in combination with new security features, to help verify your identity. 

How to update contact information using the Mobile App.

To update your email and phone number in the Mobile App, select 'More' in the bottom menu then, select 'Settings'. Under Settings, select 'My Settings'. In the 'Contact Information' section select 'Edit', update your phone number on the Edit screen and select 'Save'. To update your email, select 'Edit' in the 'Primary Email' section of the 'My Settings' page. Update your email on the Edit screen and select 'Save'. 

How to update contact information using Online Banking. 

To update your email and phone number in Online Banking using a desktop or laptop, select 'My Settings' on the top right menu bar. In the 'Contact Information' section select 'Edit', update your phone number on the Edit screen and select 'Save'. To update your email, select 'Edit' in the 'Primary Email' section of the 'My Settings' page. Update your email on the Edit screen and select 'Save'. 

You can also update your contact information at any of our locations. 

 



Stay Tuned for More Information

In the coming months, we'll be sharing more information on our new Online and Mobile Banking platform.