Contact AllSouth
Have questions? We’re here to help. Call us at 803-736-3110 or check out our FAQs for fast answers.
AllSouth Member Service
At AllSouth, we strive to provide excellent service for all our members. We’re always happy to help you in any of our branches. If you can’t make it in to see us in person, we have other options to get you the help you need.
Make transfers, check account balances and access your account info 24/7.
Thanks to Online and Mobile Banking, you can access your account information, make transfers, and check account balances any time. With all of your account information at your fingertips, banking has never been easier! Take control of your finances with the help of AllSouth’s Mobile Banking App and Online Banking services.
Phone Support and Services
Online & Mobile Banking Support
Forgot your login credentials or need to reset your password? AllSouth’s member service team is here to help! Access your account information using our Online and Mobile Banking services and keep your information up-to-date with the push of a button.
803-736-3110
1-800-272-0695
(toll-free)
BUSINESS HOURS
Telephone Banking
Telephone Banking makes accessing your account easy. Make transfers, check your balance, and get general account information. Our Telephone Banking system has an easy to use menu, providing a more convenient option for your everyday banking.
803-787-8566
1-800-458-2822
(toll-free)
24/7
Report Lost or Stolen Credit Card
AllSouth takes the stress out of lost or stolen credit cards with around the clock support. To report a lost, stolen, or compromised credit card, call us for 24 hour support.
1-800-558-3424
24/7
Report Lost or Stolen Debit Card
If your debit card has been lost, stolen, or compromised, let us know right away by calling our member service team. Available 24/7, our lost and stolen debit card service helps you to worry less and get help faster. You can also use CardControl to easily turn your Debit Card “off” to prevent unauthorized purchases or withdrawals.
803-736-3110
1-800-272-0695
(toll-free)
24/7
Activate Debit Card or Reset PIN
Activate your debit card by simply calling the number below. Once active, your debit card can be added to your Mobile Wallet.
1-800-992-3808
24/7
Merchant Check Verification
AllSouth’s merchant check verification service confirms that checks are valid, eliminating fraud and keeping your money safe. Available 24/7, our member service team ensures that check writers have valid bank accounts, enough funds to cover the check, and no history of fraudulence.
803-790-7694
24/7
Get in Touch
For your security, please do not include any personal information (such as account numbers, social security number, date of birth, etc.) when submitting this form. If you prefer, you can also send us as a secure message.
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Contact our Supervisory Committee
Mailing Address
AllSouth Federal Credit Union
Attn: Supervisory Committee
730 Elmwood Avenue
Columbia, South Carolina 29201
Media
Are you a member of the media? If you have a media question for our team, please contact our Marketing Department at [email protected].