Contact Us

Need answers to a question? 

We're here to help. Check out our Frequently Asked Questions for fast answers. 

Here are some quick tips.

• Our Routing Number is 253279031. 
• Need to order checks? Order more checks here. 
• Want to make a transfer or check your balance? Access your account information 24/7 using Online Banking or Mobile Banking. 

Contact Us 

We're available to help answer your questions. 

Telephone Banking

803-787-8566
1-800-458-2822 (Toll-free outside the Greater Columbia area.)

Telephone Banking makes accessing your account easy. Make transfers, check your balance and get general account information. Our Telephone Banking system has a new easy to use menu, providing a more convenient options for your everyday banking. Learn more today. 

Report Lost or Stolen Card 

We have 24 hour support to report a card lost or stolen. 

Report Lost or Stolen Debit Card 
803-736-3110 
1-800-272-0695 (Toll-free outside the Greater Columbia area.)*

Report Lost or Stolen Credit Card
1-800-558-3424 

 

*Calls made after hours will automatically transfer to Card Support.

Activate Debit Card or Reset PIN

1-800-992-3808

Activate your debit card by simply calling the number above. Once active, your debit card can be added to your Mobile Wallet. 

Report Fraud on a Debit Card

To report fraud or dispute a transaction on a debit card please contact us at (803) 736-3110.

Merchant Check Verification

803-790-7694

Email

Email us at memberservice@allsouth.org. For your security, please do not send personal or sensitive information when using email links. 

We offer secure email as a way of exchanging confidential information over the internet. You'll be asked to set up a secure connection email account before sending your first email. Send a secure email. 

Call Center

803-736-3110  
1-800-272-0695 (Toll-free outside the Greater Columbia area.)

Hours
Monday - Friday: 8:00 a.m. - 6:00 p.m. EST 

Our Call Center menu has been updated with a new easy to use menu and features. Learn more today. 

Locations and Hours 

 We're here for you! With 23 branches in the Midlands, we're sure to be just about anywhere you need us. Stop by and visit any of our locations during business hours or find an ATM near you. 

Holiday Hours

We close for federal holidays. Check out our holiday schedule for a detailed list. 

Contact our Supervisory Committee

AllSouth Federal Credit Union
Attn: Supervisory Committee 
730 Elmwood Avenue
Columbia, South Carolina 29201

Contact our Supervisory Committee via secure email.

Mail

AllSouth Federal Credit Union
730 Elmwood Avenue
Columbia, South Carolina 29201

Are you a member of the media? If you have a media question for our team, please contact our Marketing Department at marketing@allsouth.org.