Information Regarding Equifax Breach

We at AllSouth understand your concerns regarding the Equifax breach. ­­­­­We’re sure you have questions. For answers, go to or call Equifax at 1.866.447.7559.

In addition to the Equifax Potential Impact website, Equifax will send direct mail notices to consumers whose credit card numbers (estimated at 209,000 people) or dispute documents (estimated at 182,000 people) with personal identifying information were impacted.

To see recommended courses of action the Federal Trade Commission has provided on the breach, please click here.

Security freezes are designed to prevent a credit reporting company from releasing your credit report without your consent. A security freeze may delay action on any subsequent credit application. When you place a security freeze on your file, you will be provided a personal identification number or password. You will need these credentials to remove the security freeze from your file or authorize the temporary release of your credit report, after the security freeze is in place.

To freeze your credit file, please visit follow the instructions provided.

This is being provided for informational purposes only. AllSouth Federal Credit Union is not making recommendations of action or inaction, it is important for you to consider what may be the best option for you.

Security is everyone's responsibility. We've included some tips and sites with more information on how you can help improve your security.

We've partnered with Digital Defense to provide security training, education and awareness for our members. Through this partnership, you have access to information on password protection, as well as training to help protect you from identity theft, online fraud and much more.

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Tips to Keep Your Information Secure


  • Never reveal your password to anyone, for any reason.
  • Use a mix of upper/lower case letters, numbers and special characters such as G4rvD$k@7.
  • Use the Logout button to end an online/mobile banking session. Do not use the back key.
  • Change your password whenever you delete a signer from your account.

Personal Information:

We will NEVER ask you to confirm your personal information using a link in an email or a text message. When you receive a legitimate email from AllSouth, we will always advise you to access our website and online banking. 

Online Tips:

  • Look for a lock in your browser bar.
  • Look at the actual URL (address) to see if it http or https. If the address is https, the s means the page is secure.

For additional tips, visit or


  • We will never ask members to login to their account through an embedded link contained in email or text messages.
  • We will also never ask members to provide confidential information, such as debit or credit card numbers, PINs or Social Security numbers via email or text messages. We will also never ask for this information over the phone.

If you receive any message asking you for confidential information, please do not respond to it. These messages are fraudulent attempts to collect your personal information.